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KLM Royal Dutch Airlines Website Review & Ratings + KLM Royal Dutch Airlines Coupons

KLM Royal Dutch Airlines: Products & Services

KLM Royal Dutch Airlines is the flag carrying airlines and has been around for almost a hundred years. The airline’s website has a great layout and provides its customers with the chance to book air tickets online from the comfort of their homes. The website provides comparisons and helps customers book the cheapest fare where available and helps them save considerable amount of money.

KLM Royal Dutch Airlines: Company Background

The airline is the flag carrier of the Netherlands and is the oldest airline in the world. The airline was founded in 1919 by royal decree and has its headquarters in Amstelveen, Netherlands. The airline comprises of a fleet of 115 airplanes and flies to 136 destinations. The airline in 1994 started a partnership with Northwest airlines that lasted 21 years and helped both airlines grow at a rapid pace.

KLM Royal Dutch Airlines: Customer Feedback & Reviews

The website has received positive reviews from its customers and enjoys their loyalty as Mike Jacques writes “Flew Kuala Lumpur-Amsterdam-Newcastle. This was my first flight with KLM which I found to be quite satisfactory. Food and beverage offering was sufficient but not outstanding. Cabin crew very helpful with good customer service skills and the flight crew provided good and informative commentary throughout the flight. Long haul flight on a Boeing 777, not as quiet as an Airbus cabin environment, but thankfully with a 3x3x3 seating arrangement as opposed to the cramped 3x4x3 layout that some airlines use.”. Another Sebastian Chelowoski writes “WAW-AMS-JFK and AMS-WAW. Flights from and to Warsaw aboard Boeing 737-800 aircraft and Amsterdam- New York on 747-400. Aircraft were clean and had nice interiors. Seats comfortable. Service was best I have had on all of the flights. I think KLM has the best service in Europe. Cabin crew were nice and helpful. They smiled and were happy to serve. Hope to fly KLM as often as possible. The ticket was very cheap.”.

KLM Royal Dutch Airlines: Business Credibility & Trustworthiness

The company does not fall under the jurisdiction of the Better Business Bureau and does not have a rating. The company is however reputable and does not have any significant negative feedback. The company is financially secure and does not have any court cases against it and can be deemed as credible. The company is well respected and is expected to honor its commitments.

KLM Royal Dutch Airlines: Website Popularity & Google Ranking

Alexa gives the website a global rank of 3,971and a Netherlandrank of 132. Google Page Rank gives the website a score of 7out of a possible 10. Compete gives the website a rank of 8,631and a unique monthly user average of 242,793. The website is ranked 3rd amongst its competition and can be deemed as popular judging by the stats available. 

KLM Royal Dutch Airlines: Social Media Presence

Social media has created vast opportunities for companies to promote their products and services online. The FaceBook page of the company has 2,904,688 likes and is used to promote the company’s services and brand image. The company uses the twitter account @KLM and has 342,805followers and 124,887 tweets to its credit. The page is used to communicate with fans and customers on a one to one basis.  The Google+ account of the company has 1,275,390 likes. The company has a great standing in social media and the figures suggest that the company has dedicated time and resources to its social media standing.

KLM Royal Dutch Airlines: Website Security & Safety

According to the Google Safe Browsing Diagnosis the website is safe to browse and is not considered suspicious. The website does not harbor any malware or viruses and does not have any self installing software present on any of the pages of the website that were tested. The website puts great emphasis on security and employs HTPS and SSL security protocols to ensure general safety and consumer financial protection. The website can be deemed as secure.

KLM Royal Dutch Airlines: Pricing & Packages

The website offers high quality products and services that are charged accordingly. The company has a very big line of products and items have different prices. For example a return trip from New York, USA to Amsterdam, Hollandcosts $860 which is very competitive. The prices are quite reasonable when compared with the company’s competitors and customers can be assured of the best prices on offer.

KLM Royal Dutch Airlines: Shipping Rates & Policies

The company does not offer any products and services that require shipping so no shipping rates or policies are mentioned by the company.

KLM Royal Dutch Airlines: Payment Methods Accepted

The website accepts credit cards powered by Visa, MasterCard, American Express and PayPal. The website offers a very decent payment portal and uses HTTPS and SSL security protocols to ensure consumer financial data protection. The website is very reliable and its payment portal can be used to make payments with great peace of mind. 

KLM Royal Dutch Airlines: Returns, Refunds & Exchange Policy

The airline provides air tickets to its customers and allows customers to request refunds. The airline provides its customers with a great refund policy and allows for refunds to go through with ease. The airline how ever charges an administration fee when processing a refund. The website will send out any charged amounts to the same credit card used and will usually take a few billing cycles to appear. The return policy is very satisfactory and customers can be assured of a speedy and effective return.

KLM Royal Dutch Airlines: Product images & screenshots
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